Cargo Transport Terms

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1. General provisions

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By using the parcel and freight transport services provided by Siuntos Kroviniai LTD (hereinafter – the Company), you agree to the terms set out below. These terms apply to all shipments sent via our platforms https://krovanta.lt and https://krovanta.co.uk.

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2. Prohibited items

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The Company does not accept shipments containing:

• tobacco products;
• alcoholic beverages;
• weapons, weapon parts, ammunition or explosives (including fireworks);
• prescription medicines (even with a prescription);
• narcotic or psychotropic substances;
• cash, cheques or securities;
• precious metals, precious stones or antiques;
• toxic, flammable, corrosive or hazardous substances;
• items requiring special permits under national law;
• items that may endanger other goods or the safety of people.

3. Rights and liability of the Company

• The Company is not liable for any loss if a shipment contains prohibited items that the customer did not disclose.
• Where it is suspected that a shipment may contain dangerous or prohibited items, Siuntos Kroviniai LTD reserves the right to inspect its contents at any stage of the logistics process.
• If prohibited contents are found, the Company may detain or destroy the shipment or hand it over to the relevant authorities.
• Any additional costs arising from the disposal of prohibited items or from ensuring safety shall be borne by the sender.
• The Company is not liable for shipments confiscated by customs or other control authorities.

4. Sender’s responsibilities

• The sender must ensure that the shipment is properly packed. The Company is not liable for damage caused by inadequate packaging.
• The following items must be sent in their original or suitably protective packaging:
  • televisions, screens and monitors;
  • cameras, video cameras and mobile phones;
  • glassware, lamps and light bulbs;
  • ceramics, mirrors and sheets of window glass.
• The Company’s vehicles have no refrigeration equipment, so the sender is responsible for sending any food products and for their safety.

5. Recipient’s responsibilities

• The recipient must arrange unloading of the shipment if special equipment is required.
• If an unloading or carry-in service is needed, it must be requested in advance and paid for separately. Such a service is not included in the shipping price.

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